Cookie Policy
Understanding how VoltSurgeFlow uses tracking technologies to enhance your learning experience and protect your privacy
What Are Cookies and Tracking Technologies?
When you visit voltsurgeflow.com, our website uses small text files called cookies along with other tracking technologies to remember your preferences and improve your browsing experience. Think of cookies as digital bookmarks that help us recognize you when you return to our site.
These technologies work silently in the background, storing information like your language preferences, login status, and which courses you've viewed. We also use web beacons and local storage technologies to gather insights about how our educational platform performs.
Beyond simple cookies, we employ session tokens, pixel tags, and browser fingerprinting techniques to ensure our blockchain education platform runs smoothly and securely for all users in Thailand and beyond.
Types of Tracking We Use
Essential Tracking
These cookies are absolutely necessary for our website to function properly. They enable core features like secure login, course navigation, and payment processing. Without these, you wouldn't be able to access your learning dashboard or enroll in programs.
Functional Tracking
We use these to remember your personal preferences, such as your preferred language, course progress, and customized learning path settings. They make your experience more convenient by maintaining your choices across sessions.
Analytics Tracking
These help us understand how students interact with our educational content. We track which blockchain concepts are most challenging, where students spend the most time, and which resources are most helpful for learning outcomes.
Marketing Tracking
We use these to show you relevant information about upcoming courses and educational opportunities. This helps us present content that matches your interests and learning goals in blockchain technology.
How Tracking Enhances Your Learning Experience
Our tracking technologies create a personalized educational journey tailored to your specific learning needs. When you're studying complex blockchain concepts, our system remembers where you left off and suggests related materials that build on your current knowledge level.
For instance, if you're struggling with smart contract development, our analytics help us identify common pain points and automatically recommend additional practice exercises or supplementary video content. This adaptive learning approach has helped thousands of students in Thailand master blockchain technology more effectively.
Privacy Protection Measures
We never sell your personal data to third parties. All tracking information is used exclusively to improve our educational services and ensure the best possible learning outcomes for our students. Your progress data remains confidential and is only accessible to our certified instructors when providing personalized guidance.
Managing Your Browser Settings
You have complete control over how our website tracks your activity. Most modern browsers allow you to customize cookie settings according to your preferences. However, disabling certain tracking features may limit some functionality of our educational platform.
Browser-Specific Instructions
Google Chrome
Settings → Privacy and Security → Cookies and Site Data → Manage cookies and site data. You can block third-party cookies while allowing our educational platform to function normally.
Mozilla Firefox
Options → Privacy & Security → Enhanced Tracking Protection. Choose "Custom" to specifically allow our educational tracking while blocking unnecessary trackers.
Safari
Preferences → Privacy → Manage Website Data. You can remove specific site data or prevent cross-site tracking while maintaining your course progress.
Microsoft Edge
Settings → Site Permissions → Cookies and Site Data. Configure tracking prevention levels to balance privacy with educational platform functionality.
Data Retention and Your Control
We believe in transparency about how long we keep your tracking data and what control you have over it. Our retention policies are designed to balance educational effectiveness with privacy protection.
Session Data
Login sessions and temporary preferences are automatically cleared after 30 days of inactivity. This ensures your account security while maintaining convenience for regular learners.
Learning Analytics
Course progress, quiz results, and learning patterns are retained for one year to provide meaningful insights and track your educational development over time.
Marketing Preferences
Information about your course interests and communication preferences is kept for two years to ensure relevant updates about new blockchain education opportunities.
You can request deletion of your tracking data at any time by contacting our support team. We'll process data deletion requests within 30 days, though this may affect certain personalized features of your learning experience.
Questions About Our Cookie Policy?
Email: contact@voltsurgeflow.com
Phone: +6624088666
Address: 239 Bang Muang, อำเภอเมือง Samut Prakan 10270, Thailand
Our privacy team is available to discuss any concerns about how we use tracking technologies on our educational platform.
This Cookie Policy was last updated on January 15, 2025